Is it possible and how would I do it? Before that I had position like Pre-Sale Engineer about small and medium multivendor telephony solutions. Screen updates show the screen as displayed on the device. Screen updates show the screen as displayed on the device A Call Me feature allows you to configure a destination phone number, with a single click the remote device will call you on speaker phone. This utility is great for troubleshooting remote site features like conferencing and call routing. Can be used for a single phone or a group of phones in bulk. Per Cluster Licensing allows unlimited installations of Phone Remote and is tied to your cluster s. Please disconnect the Touch Panel and you should be able to use the Remote as soon as the codec detects the Touch Panel disconnected.
Key strokes are sent to the phone which are interpreted as if the user had pressed the key on the actual phone. Support Community is most useful in finding design, implementation and support tricks and shortcuts that greatly help me in my daily activities. This is very useful to check a phone screen status in real time when you cannot have direct access to it. Thanks, Justin Hi, Remote control with Ex-series is not a supported used-case. You will have to specify if this number is direcly configured on the phone or on a device profile logged into it. Has anyone else found this issue? Also, please select the correct answer s if any comment s answers your question otherwise the question remains on the support forums as unanswered.
This tool is very useful during Troubleshooting, Migration or Deployment. I'm Electrical Engineer and I work like Support Engineer for a Telephony Service Provider Company. Once the file is downloaded, complete the installation of the application and install the license file which comes along with the app. Please follow the below steps. The remote control is enabled after 60 seconds. Thanks a lot and enjoy! For Ex series, you have to use them with the touch controller. Troubleshooting is now made easy.
Common functions such as Call Info, Phone Reset and Factory Erase are easily accessed with pre-programmed macro buttons. Cisco phone endpoint management, allowing advanced manipulation of one, many or all phones. Once the installation is completed and license is installed, please follow below steps. The tool comes with application, license and user guide. You can also scroll though and view the screens of all phones in your estate without the need to load up separate instances for each phone. See the actual phone and see the phone screen when troubleshooting or training end users.
I used to coordinate with below guy, you may try to reach him on email, I hope he should be happy to help you on this. Phone operations that normally could only be performed locally at the Cisco phone can now be executed remotely without leaving your desk. Danny, This is what I get when doing what you asked: 1007. Only PhoneView provides the user with a full view of all Cisco remote controlled phones via its unique multi-phone Screenview display facility. Regards, Hi Truong, Yes, you would be able to use the Remote Control on the Ex90. Per Cluster licensing allows unlimited users tied to your cluster s. A Capture feature grabs a screenshot of the Cisco phone which is saved to a jpg file as well as copied to the clipboard, making development of training materials with actual screen images quick and easy.
If you have any feedback, please feel free to share it with me atÂ administrator uccollabing. Choose from two methods to select and control a phone. Phone operations that normally can only be performed locally at the Cisco phone, can now be executed remotely from your computer. Please let me know if you face any issues. This button opens a new window proposing you three simple tests. Cisco Compatible Remote Phone Control Tool For Cisco Phones PhoneView is the leading Cisco phone remote control solution available today and provides some very unique user interface features.
This feature provides the user the ability to dynamically zoom into the real time Screen view of one phone or zoom out to monitor as many phone screens as you wish to control at one time. Below is snippet from technical forum explaining the feature support. Per User Licensing is based on the individual installation on a single workstation, while the single user license is tied to a particular computer license deactivation is quick and easy allowing you to move your license to computer. The end user set must control the phone. To free download Jphone remote Cisco phone control, please register on this site link « Inscription » on the right side of this page. Key Stroke Macros allow users to record or enter a series of key strokes which are sent to the phone as a group.
There is a « Test » Button on the application to help you to check these prerequisites. A Capture feature grabs a screenshot of the Cisco phone which is saved to a jpg file as well as copied to the clipboard, making development of training materials with actual screen images quick and easy. Log in to the codec with ssh as admin ipaddress 2. Edit: , hope you have noted it down, just deleted it to avoid any confidential issue. The requirement of this tool is very important during our troubleshooting.
Integrator Licensing which allows for unlimited users and clusters for use within your organization only. Per User Licensing is based on the individual installation on a single workstation, individual user license is tied to a single computer however hardware activation can be easily deactivated to allow activation on another computer. Phone Remote is offered under several licensing models. Key strokes sent to the phone are interpreted as if the user had pressed the key on the actual phone. Windows application for Cisco project engineers and experts to remotely control and configure phones without leaving the desk. If you need to contact me, please you can writte me. A Call Me feature allows you to configure a destination phone number, with a single click the remote device will call you on speaker phone.
Enterprise Licensing allows for unlimited users and clusters for use within your organization only. Hope you guys are doing well and liked my previous posts. The minimum rights for the user « jphone » are listed in the figure above. I have 5 years of experience working in Telephony Multivendor Projects. Help desk users enjoy that they can control the actual phone and see the phone screen when troubleshooting or training end users. Cisco phone remote control has never been easier. Hello Nizam, Unfortunately, I didn't explored this tool in deep that time.